Chapter 6 page 15

The Director, still facing the window, continues talking to Susan. When Susan acknowledges her understanding, the Director turns to her, smiling, and nods.
Director: My point is: have you ever lost someone close to you?
Director: What did the people around you do?
What helped? What didn’t?
Sometimes things seem very complicated
when they’re actually very simple. 
Susan: Sometimes simple things are hard.
Director: *nod*